Privacy Policy & Terms of Use

Last updated: 6/23/2026

This Privacy Policy and Terms of Use describes how Crystal Clear Window Washing collects, uses, and protects information you provide when using our website, requesting an estimate, scheduling service, or communicating with us by phone, text message, email, website form, or other methods.

By using this website, submitting a form, requesting an estimate, or communicating with Crystal Clear Window Washing, you agree to the terms and practices described below.

Privacy Policy

1. Information We Collect

Crystal Clear Window Washing may collect personal information that you voluntarily provide, including:

  • Name

  • Phone number

  • Email address

  • Service address or general location

  • Details about your home, building, windows, screens, gutters, or requested service

  • Photos or files you choose to submit

  • Messages, questions, or notes submitted through our website or other communication channels

  • Appointment, estimate, invoice, and service history

We may also collect limited technical information when you visit our website, such as browser type, device information, pages visited, approximate location, referral source, and website usage data.

2. How We Use Your Information

We may use the information we collect to:

  • Respond to questions or estimate requests

  • Schedule, confirm, or provide services

  • Communicate with you by phone, text message, email, or other methods

  • Send appointment reminders, service updates, follow-up messages, and customer support communications

  • Provide invoices, receipts, and business records

  • Improve our website, services, advertising, and customer experience

  • Send promotional or marketing communications, where permitted by law

  • Comply with legal, accounting, or business obligations

3. Text Messaging and Mobile Information

If you provide your mobile phone number to Crystal Clear Window Washing, you may receive text messages related to your estimate request, appointment scheduling, service updates, reminders, follow-ups, customer support, or promotional messages.

Mobile information, text messaging opt-in data, and text messaging consent will not be shared with third parties or affiliates for marketing or promotional purposes.

All the above categories exclude text messaging originator opt-in data and consent; this information won’t be shared with any third parties.

4. Photos and Property Information

If you submit photos or details about your property, windows, screens, gutters, or related service needs, we use that information to understand the scope of work, provide an estimate, schedule service, or answer your questions.

Please do not submit sensitive personal information through website forms unless it is necessary for your request.

5. Cookies, Analytics, and Website Tracking

Our website may use cookies, analytics tools, pixels, advertising tags, or similar technologies to help us understand how visitors use the website, improve website performance, and support advertising or marketing efforts.

These tools may collect information such as:

  • Pages visited

  • Time spent on the website

  • Browser and device information

  • Referral sources

  • Interactions with forms, buttons, or links

  • General location data

You can adjust your browser settings to refuse cookies or notify you when cookies are being used. Some website features may not work properly if cookies are disabled.

6. Third-Party Services

We may use third-party service providers to help operate our website, manage forms, process payments, schedule appointments, send communications, analyze website traffic, manage advertising, or provide business tools.

These third parties may access certain information only as needed to perform services on our behalf.

We do not sell your personal information. We do not share mobile information, text messaging opt-in data, or text messaging consent with third parties or affiliates for marketing or promotional purposes.

7. How We Share Information

Crystal Clear Window Washing may share information only when reasonably necessary to:

  • Provide services you requested

  • Communicate with you

  • Work with trusted vendors or service providers

  • Process payments or manage business records

  • Comply with legal requirements

  • Protect our rights, property, customers, employees, or business

We do not sell personal information.

8. How Long We Keep Information

We keep personal information only as long as reasonably necessary for the purposes described in this policy, including customer service, business records, legal compliance, accounting, estimate history, and service history.

9. How We Protect Information

We take reasonable steps to protect personal information from unauthorized access, loss, misuse, alteration, or disclosure.

However, no website, email system, text messaging system, or digital storage method is completely secure. By using this website or communicating with us electronically, you understand that information transmitted online or by text message carries some risk.

10. Your Choices

You may contact us to:

  • Ask what personal information we have about you

  • Request that we correct or update your information

  • Ask us to delete information, where legally and practically possible

  • Opt out of marketing emails, texts, or promotional communications

Service-related communications may still be necessary if you have requested an estimate, scheduled service, or have an active customer relationship with us.

11. Children’s Privacy

This website is intended for general audiences and is not directed toward children under 13. We do not knowingly collect personal information from children.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last updated” date.

SMS Terms and Conditions

1. Program Name

Crystal Clear Window Washing SMS Program

2. Program Description

By providing your mobile phone number and opting in to receive text messages from Crystal Clear Window Washing, you agree to receive text messages related to your estimate request, appointment scheduling, service reminders, service updates, follow-up communication, customer support, and occasional promotional messages.

3. Message Frequency

Message frequency may vary depending on your requests, scheduled services, and communication preferences. You may receive recurring messages.

4. Message and Data Rates

Message and data rates may apply. Your mobile carrier may charge fees for sending or receiving text messages, depending on your mobile plan.

5. Opt-Out Instructions

You can opt out of receiving text messages from Crystal Clear Window Washing at any time.

Reply STOP to cancel.

After you send STOP, you may receive one final message confirming that you have been unsubscribed. After that, you will no longer receive text messages from us unless you opt in again.

6. Help Instructions

For help, reply HELP or contact Crystal Clear Window Washing directly.

Phone: 208-240-1126
Email: [Add business email address]

7. Carrier Liability Disclosure

Carriers are not liable for any delayed or undelivered messages.

8. Privacy Policy

Your privacy is important to us. Please review our Privacy Policy on this page for more information about how we collect, use, and protect your information.

Mobile information, text messaging opt-in data, and text messaging consent will not be shared with third parties or affiliates for marketing or promotional purposes.

9. Eligibility

By opting in to receive text messages, you confirm that you are the account holder or authorized user of the mobile phone number provided and that you are authorized to consent to receive text messages at that number.

10. Changes to SMS Terms

Crystal Clear Window Washing may update these SMS Terms and Conditions from time to time. Updates will be posted on this page with a revised “Last updated” date.

General Website Terms of Use

1. Use of This Website

The content on this website is provided for general information about Crystal Clear Window Washing, our services, and how to request an estimate.

You may view and use the materials on this website for personal, non-commercial use only.

You may not:

  • Copy, reproduce, or modify website materials without permission

  • Use website content for commercial purposes without written approval

  • Attempt to interfere with, damage, or gain unauthorized access to the website

  • Remove copyright, trademark, or other ownership notices from website materials

2. Website Information

We work to keep the information on this website accurate and up to date. However, we do not guarantee that all content is complete, current, or free from errors.

Services, availability, pricing, service areas, and offers may change without notice.

Submitting a form or requesting an estimate through the website does not create a binding agreement until Crystal Clear Window Washing confirms the scope, price, and schedule of service.

3. Links to Other Websites

This website may include links to third-party websites, tools, forms, payment processors, review platforms, social media pages, or other outside services.

We are not responsible for the content, privacy practices, or policies of those third-party websites. Use of any third-party website is at your own risk.

4. Limitation of Liability

Crystal Clear Window Washing is not responsible for damages arising from the use of this website, inability to access the website, errors in website content, or reliance on information provided on the website.

Some jurisdictions do not allow certain limitations of liability, so some of these limitations may not apply to you.

5. Governing Law

These terms are governed by the laws of the United States and the State of Idaho, without regard to conflict of law provisions.

6. Contact Us

If you have questions about this Privacy Policy, SMS Terms and Conditions, or Terms of Use, please contact us.

Crystal Clear Window Washing