Privacy Policy & Terms of Use
Last updated: 6/23/2026
This Privacy Policy and Terms of Use describes how Crystal Clear Window Washing collects, uses, and protects information you provide when using our website, requesting an estimate, scheduling service, or communicating with us by phone, text message, email, website form, or other methods.
By using this website, submitting a form, requesting an estimate, or communicating with Crystal Clear Window Washing, you agree to the terms and practices described below.
IdahoWindowWashing.com is the official website of Crystal Clear Window Washing. This website is operated by Crystal Clear Window Washing and is used to provide information about our services, receive customer inquiries and estimate requests, and communicate with customers. References to “we,” “us,” or “our” throughout this Privacy Policy and Terms and Conditions refer to Crystal Clear Window Washing.
Privacy Policy
1. Information We Collect
Crystal Clear Window Washing may collect personal information that you voluntarily provide, including:
Name
Phone number
Email address
Service address or general location
Details about your home, building, windows, screens, gutters, or requested service
Photos or files you choose to submit
Messages, questions, or notes submitted through our website or other communication channels
Appointment, estimate, invoice, and service history
We may also collect limited technical information when you visit our website, such as browser type, device information, pages visited, approximate location, referral source, and website usage data.
2. How We Use Your Information
We may use the information we collect to:
Respond to questions or estimate requests
Schedule, confirm, or provide services
Communicate with you by phone, text message, email, or other methods
Send appointment reminders, service updates, follow-up messages, and customer support communications
Provide invoices, receipts, and business records
Improve our website, services, advertising, and customer experience
Send promotional or marketing communications, where permitted by law
Comply with legal, accounting, or business obligations
3. Text Messaging and Mobile Information
If you provide your mobile phone number to Crystal Clear Window Washing, you may receive text messages related to your estimate request, appointment scheduling, service updates, reminders, follow-ups, customer support, or promotional messages.
Mobile information, text messaging opt-in data, and text messaging consent will not be shared with third parties or affiliates for marketing or promotional purposes.
All the above categories exclude text messaging originator opt-in data and consent; this information won’t be shared with any third parties.
4. Photos and Property Information
If you submit photos or details about your property, windows, screens, gutters, or related service needs, we use that information to understand the scope of work, provide an estimate, schedule service, or answer your questions.
Please do not submit sensitive personal information through website forms unless it is necessary for your request.
5. Cookies, Analytics, and Website Tracking
Our website may use cookies, analytics tools, pixels, advertising tags, or similar technologies to help us understand how visitors use the website, improve website performance, and support advertising or marketing efforts.
These tools may collect information such as:
Pages visited
Time spent on the website
Browser and device information
Referral sources
Interactions with forms, buttons, or links
General location data
You can adjust your browser settings to refuse cookies or notify you when cookies are being used. Some website features may not work properly if cookies are disabled.
6. Third-Party Services
We may use third-party service providers to help operate our website, manage forms, process payments, schedule appointments, send communications, analyze website traffic, manage advertising, or provide business tools.
These third parties may access certain information only as needed to perform services on our behalf.
We do not sell your personal information. We do not share mobile information, text messaging opt-in data, or text messaging consent with third parties or affiliates for marketing or promotional purposes.
7. How We Share Information
Crystal Clear Window Washing may share information only when reasonably necessary to:
Provide services you requested
Communicate with you
Work with trusted vendors or service providers
Process payments or manage business records
Comply with legal requirements
Protect our rights, property, customers, employees, or business
We do not sell personal information.
8. How Long We Keep Information
We keep personal information only as long as reasonably necessary for the purposes described in this policy, including customer service, business records, legal compliance, accounting, estimate history, and service history.
9. How We Protect Information
We take reasonable steps to protect personal information from unauthorized access, loss, misuse, alteration, or disclosure.
However, no website, email system, text messaging system, or digital storage method is completely secure. By using this website or communicating with us electronically, you understand that information transmitted online or by text message carries some risk.
10. Your Choices
You may contact us to:
Ask what personal information we have about you
Request that we correct or update your information
Ask us to delete information, where legally and practically possible
Opt out of marketing emails, texts, or promotional communications
Service-related communications may still be necessary if you have requested an estimate, scheduled service, or have an active customer relationship with us.
11. Children’s Privacy
This website is intended for general audiences and is not directed toward children under 13. We do not knowingly collect personal information from children.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last updated” date.